ELECJET Reviews
ELECJET Customer Reviews (7)
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ELECJET Customer’s Q&A
ELECJET FAQs
Does Elecjet have other products besides power banks?
Yes, Elecjet offers a variety of products beyond power banks. These include wall chargers and power adapters. Some of their products are the Apollo Ultra 10,000 mAh Power Bank, AnyWatt MS: MagSafe 1 or 2 to USB C PD Power Adapter, AnyWatt SQ: Lenovo Slim Tip to USB C PD Power Adapter, and the ELECJET X21 GaN 65W PD (PPS)Charger. They also offer the PowerPie P20: 20000mAh 45W USB C PD (PPS) Power Bank. These products are designed to provide fast charging solutions for various devices such as iPhones, Samsung devices, iPads, and laptops.
About elecjet.com Popular Products and Services?
Elecjet.com is known for its Fast Charging Graphene Power Banks. The Apollo Ultra is a popular product, touted as the world's fastest charging power bank. This power bank is powered by graphene technology, which allows it to charge up to 5x faster. The Apollo Ultra has a capacity of 10,000 mAH and can be fully charged in 27 minutes with a Fast Charger. It is compact and designed to prevent overheating. Elecjet has been a pioneer in the field of Graphene Chargers for over 11 years, developing high-performance and super fast charging graphene battery solutions. The company also offers other accessories for iPhones, Samsung, iPads, Laptops, and more. Elecjet's products are shipped to 31 countries and they have been in the innovation field for 11 years. The company holds patents in fast-charging battery solutions for both hardware and software. Elecjet's products are highly appreciated by customers for their speed of charge and ability to keep devices powered for extended periods.
What is Elecjet?
Elecjet is a company that offers high-performance and super fast charging graphene battery solutions for various devices. The Apollo Ultra is their latest product, powered by graphene technology to charge up to 5x faster than other power banks. Elecjet has been researching and developing these solutions for over 11 years, and they believe graphene is going to be the new technology that changes the way we see power storage. Today it's charging your phone; tomorrow it may be charging your car and keeping your jacket warm. The Apollo Ultra power bank can be charged in just 27 minutes and has a capacity of 10,000 mAH. It's compact, lightweight, and designed to prevent overheating. Elecjet is a subsidiary of Alpine 4 Holdings.
elecjet.com Return Policy?
Elecjet.com has a detailed After-sale Policy and Logistics Information.
In terms of the After-sale Policy, every item is checked for quality twice before being sent out. If there is an issue with the quality of the items received, customers are advised to contact the online customer representative who handled their order. Customers are also required to send emails enclosed with pictures of the damaged items for verification. Once the quality problems are verified by the After-Sale specialists, the customer service operator will inform the customer of the compensation methods through emails or instant messages.
Regarding the Logistics Information, due to the impact of COVID-19 on the transportation industry, the channels sent to some countries have been cancelled, and the channels that can be shipped have been greatly delayed. The standard delivery time for stock orders is 1-3 working days after receipt of the full payment, and for massive orders, it's 12-20 days after receipt of the deposit. Customers will receive a push mail regarding the shipping detail after placing an order. However, sometimes the mail service is not stable, leading to customers not receiving the mail normally. In such cases, customers are advised to find further shipping information through online live chat or mail through support@elecjet.com.
For returns, if there is any quality issue, customers are advised to send the related image or video to support@elecjet.com. After verification, a replacement may be sent.
How do I contact Elecjet.com customer service?
To get in touch with Elecjet.com customer service, please visit their Contact Us page on their official website. They aim to respond within 24 hours to any issues you're having. Please note that this information is subject to change and it's always best to check their official website for the most accurate and up-to-date information.